Refund Policy
City Pass is a one-time $24 purchase. It is not a subscription — there is no recurring billing, no renewal, and nothing to cancel.
30-day money-back guarantee
If you're not happy with City Pass, we'll refund it in full — no questions asked — as long as you request the refund within 30 days of purchase.
How to request a refund
Email support@roamtonight.com from the email address associated with your purchase, with the subject line "Refund request." Include the approximate purchase date. Refunds are issued to the original payment method, typically within 5–10 business days.
After 30 days
Purchases older than 30 days are generally not refundable, but if something has gone wrong, email us — we'll always try to make it right.